"Just now, there was a person in the next room who fainted while taking a hot spring bath, and Brother Kazuto helped rescue him!" Shirasaki Hana said with some pride.
After all, it was a matter of saving lives, so Shirasaki Hana still felt a little proud.
"The next room?" Hinazuru blinked. She remembered that there seemed to be a mature woman with a good figure in the next room, and she suddenly felt a little unhappy.
However, Yushan Heren was also trying to save people, so she had no reason to blame him.
But after thinking about it, Hinazuru Ai felt something was strange: "Kazuto-sama, how did you know that someone in the next room fainted after taking a hot spring bath?"
"It was that trainee waitress. Matsumae Oka came over and told me about it. She even borrowed the wall of my room to get into the next room." Yushan Kazuto said.
"Matsumae-sister? What is she doing now?"
"You should be taking care of the guests next door now." Yushan Heren said with a wink.
He did not mention Kirisu Madoka's name to avoid unnecessary misunderstanding.
Hinazuru Ai remembered that at half past six, there was another customer who wanted to eat. Originally, Matsumae Ouka was supposed to deliver the meal, but Hayama Kazuto said that she was taking care of the customer next door.
"Excuse me, Brother Kazuto, I have to excuse myself for a moment."
Chapter 648: A New Hope
"Oh no! I seem to have forgotten to deliver food to the guest in room five!"
After returning to the lounge and changing her clothes, Matsumae Oka remembered her job.
Before, in order to wipe Kirisu Mafuyu's body and change her clothes, Matsumae Oka waited until Kirisu Mafuyu barely regained consciousness before leaving.
However, because she was busy in Kirisu Mafuyu's room, Matsumae Oka even forgot to deliver food to the guests who had made a reservation at 6:30.
It is almost seven o'clock now. Even if the guest doesn't mind, according to the rules in the service manual of Hinazuru Hotel, I will definitely be punished.
As a trainee waitress, she would be sent back from Hinazuru Ryokan if she was punished once. Matsumae Oka felt inexplicably uncomfortable.
I finally adapted to the rhythm of Hinazuru Ryokan today, but when it was almost time to get off work, something like this happened.
However, Matsumae Oka did not hate Kirisu Mafuyu in her heart. She was just a little angry with herself, wondering why she forgot her job when she was busy.
In fact, she could have left when she was wiping Kirisu Madoka's body. Although her body was wet and she needed to change clothes, she still had time.
But she chose to stay in Kirisu Mafuyu's room. It was her mistake, and she was only angry at her own dereliction of duty.
"Ouka? Is everything okay? I don't think any guests have called during this period. If the guests didn't have dinner, they would have called."
Oshimizu Nako took out her pager.
"Naizi, you should go back first. Even if the customer didn't complain, I still have to finish my work. Besides, I promised to clean the chairs in the next room, and I haven't finished this job yet."
Matsumae Okada flower arrangement.
Oshimizu Nako shook her head: "Then I'll wait for you here."
Looking at Oshimizu Nako, Matsumae Oka didn't say much. The work kimono she had just changed out of was not dry yet, but Hinazuru Ryokan did prepare multiple work kimonos for each waiter.
Matsumae Oka changed into clean clothes and quickly ran out of the lounge.
"Room 5 on the west side of the main building? Someone has already delivered food to Room 5 on the west side of the main building."
Running to the kitchen, Matsumae Oka received some not-so-good news.
Although the guests were able to have dinner on time, this also showed that Matsumae Oka was seriously derelict in her duty, and she was even so derelict that she was discovered by others.
He walked to the vicinity of Yushan Kazuto's room in a somewhat gloomy voice. Hinazuru Ai had just walked out of room number five, holding a tray with some empty dishes on it.
Seeing Matsumae Ouka, Hinazuru Ai couldn't help but say, "Sister Matsumae, please wait for me in the lounge. I have something to tell you."
"I borrowed Yushan Kazuto's chair before, and now I need to help him clean it." Matsumae Oka whispered.
"I have replaced the chair with a clean one, and I have also completed the delivery of food to Room 5. Don't worry, I am the only one who knows everything for now." Hinazuru Ai said.
Matsumae Oka blinked her eyes, and felt as if a new world had suddenly appeared in her mind.
"Then I'll go back to the lounge now."
"Well, I'll come over after I send these dishes to the dishwashing room." Hinazuru Ai nodded and walked forward.
……
lounge.
Hinazuru Ai sat on the east side, Matsumae Oka and Oshimizu Nako sat on the west side.
Although the two people on the west side are almost twice as old as Hinazuru Ai, they are no match for Hinazuru Ai in terms of momentum. Under the influence of Hinazuru Ai's aura, the two people could not help but lower their heads.
"Sister Matsumae, you didn't deliver food to Room 5 tonight. If I hadn't learned from Brother Kazuto that you were taking care of the guests in Room 3 and I hadn't delivered food in time, there would have been a major flaw in the service of our Hinazuru Inn, did you know that?"
Hinazuru Ai lowered her voice and Matsumae Oka lowered her head even lower.
"No, that's not the case. Oka is also concerned about the safety of the guests." Oshimizu Nako suddenly raised her head and looked at Hinazuru Ai.
Hinazuru Ai looked at Oshimizu Nako with some surprise. She didn't expect that Oshimizu Nako, who had always been quiet and even a little shy, could burst out with such great courage.
"I know, I already know everything." Hinazuru Ai said.
"Please don't punish Oka. If there is any responsibility, I will share it with Oka." Oshimizu Nako suddenly stood up and said.
"Nanako...I was wrong in this matter, it has nothing to do with you!" Matsumae Oka also stood up and said.
Her voice was much louder than Oshimizu Nako's, and Hinazuru Ai's ears felt a little tinnitus.
"You two should sit down quickly. I didn't think I would punish you." Hinazuru Ai said.
Matsumae Oka looked at Hinazuru Ai, and suddenly there was a hint of surprise in her eyes. She quickly pulled Oshimizu Nako to sit down.
"In principle, I support you on this matter. Even if the hotel has any rules, they are insignificant compared to the lives and health of the guests." Hinazuru Ai said.
Both Matsumae Oka and Oshimizu Nako showed surprised expressions on their faces.
"But..." Hearing the word "but", their hearts started beating again.
"If something like this happens in the future, remember to notify me, or anyone else, after you have stabilized the guest's condition."
"In short, don't panic when you encounter such a thing, and it's best not to deal with it alone. This time I was lucky that the customer's condition was not serious. If you encounter a more serious situation next time,
What should I do if the situation persists? "
"If you encounter a problem, after stabilizing the guests' situation, try to contact the hotel. This is both responsible for the guests and allows you to delegate your work to other people leading the tour."
"This should also be recorded in the service manual, but it is a supplementary regulation at the end, and you may not have seen it yet."
"After you go back, if you have time, I suggest you read more about the service manual. Of course, this is not mandatory, after all, it is not working hours."
"That's all I have to say. It's getting late now, so remember to be safe on your way back."
Hinazuru Ai finished her long speech, took a breath, and stood up.
"We will definitely study the service manual carefully when we go back," Matsumae Oka said quickly.
Hinazuru Ai nodded: "That would be best."
Watching Hinazuru Ai walk out of the lounge, Matsumae Oka suddenly thought of something and hurriedly chased after her.
"Sister Matsumae, do you have anything else to say?" Looking at Matsumae Oka, Hinazuru Ai felt a little strange and couldn't help asking.
Hinazuru Ai is also very busy now, she has to go back and take a shower quickly. At eight o'clock, Yushan Kazuto will officially visit her parents, she has to be prepared before this time.
"No, sorry, can you give me another copy of that service manual?"
Chapter 649: Formal Meeting
When Matsumae Oka jumped into the bath, she didn't think about the things she was carrying on her body, including her cell phone, service manual, and today's work materials, all of which were soaked.
Fortunately, she didn't bring any banknotes with her, only a few coins for taking the tram, otherwise Matsumae Oka would probably have to borrow money from Oshimizu Nako even to take the tram.
"Here you go." Hinazuru Ai quickly took out a new service manual. This thing was not valuable, so Hinazuru Ai didn't care much about it.
"Thank you, Xiaoai." Matsumae Oka said happily.
Hinazuru Ai blinked and said, "You got yourself wet today. Be careful when you go back. Remember not to catch a cold. If you catch a cold, you won't be able to work."
"Yeah!" Matsumae Oka nodded, turned her head and threw in the direction of Oshimizu Naoko, who had been waiting for a long time.
Hinazuru Ai watched the two leave before walking in the opposite direction.
……
Hinazuru Hotel, reception room.
This is the only room in Hinazuru Ryokan that is not decorated in a Japanese style.
Because Yushan and Ren were not used to kneeling, Hinazuru Ai had to arrange for them to meet in this room. The other rooms were all Japanese tatami. Changing from kneeling to other postures without the owner's consent would be regarded as disrespectful to the host's family.
Hinazuru Akina and Hinazuru Takashi were sitting at the table. Hayama Kazuto and Shirasaki Hana were led into the room by Hinazuru Ai, and they immediately felt the elusive aura of Hinazuru Akina.
Yushan Kazuto couldn't help but blink. Perhaps the bleak and murderous aura that occasionally emanated from Hinazuru Ai was inherited from Hinazuru Akina.
"Uncle Hinazuru, Aunt Hinazuru, hello." Yushan Kazuto greeted them awkwardly and placed the souvenirs on the table.
Hinazuru Akina gave a slight glance, and Hinazuru Ai took the souvenir on her own initiative and placed it on the cabinet beside her.
"Sit down." Hinazuru Akina said.
Yushan Kazuto and Shirasaki Hana sat down at their seats in disappointment, but Hinazuru Ai still stood by the table, like a waiter in charge of reception.
"Xiao Ai, make some tea." Hinazuru Akina said again.
Hinazaru obediently took four teacups and poured in clear tea, which filled her nose with a fragrant aroma.
Kazuto Yuyama looked at Hinazuru Akina and Hinazuru Takashi. Although Hinazuru Takashi was usually a man of few words, he didn't say a word when he was next to Hinazuru Akina.
Just as Hinazuru Ai said, Hinazuru Takashi married into the Hinazuru Hotel and could not hold his head up in front of Hinazuru Akina.
"During this period, Xiao Ai has often been taken care of by you in Tokyo on Saturdays. We would like to thank you in advance."
Hinazuru Akina bowed slightly, and Hinazuru Takashi also lowered his head.
"No...it's okay. I should be the one being taken care of by you." Yushan Heren said hurriedly.
Hinazuru Akina and Hinazuru Takashi then raised their heads again and looked at Hayama Kazuto and Shirasaki Hana: "I heard from Xiao Ai that you have three guests coming from Tokyo this time. Why didn't the other one come?"
Yushan Kazuto blinked, looked at Shirasaki Hana who seemed a little nervous, and gave her an encouraging look.
Shirosaki Hana also understood what she meant and said, "Sagiri-sister is shy and doesn't dare to come over, but she still asked me to convey her thanks to you two."
Hinazuru Akina nodded. Hayama Kazuto was looking at them, and they were actually also observing Hayama Kazuto.
"You should be the Xiaohua that Xiaoai often talks about." asked Hinazuru Akina.
Shirosaki Hana was stunned, wondering why the question was directed to her. However, when she heard Hinazuru Akina say that Hinazuru Ai often mentioned her, she was still somewhat happy.
"My name is Shirosaki Hana, and I'm Xiao Ai's good friend." Shirosaki Hana said directly.
"Xiao Ai has been mature since she was young, so she doesn't have many friends. Thank you for taking care of Xiao Ai." Hinazuru Akina said again.
"No, no, it's Xiao Ai who takes care of me. When I was at my brother's house, Xiao Ai sometimes made breakfast for me. Xiao Ai even made a potato feast for me once."
It seemed that she was a little excited, so Shirasaki Hana talked a lot more and accidentally revealed some information that Hinazuru Ai had never mentioned before.
Hinazuru Akina glanced at Hinazuru Ai calmly out of the corner of her eye. Hinazuru Ai blinked and wanted to wink at Shirasaki Hana, but Shirasaki Hana didn't see it at all.
"Mr. Yushan." After hearing what Shirasaki Hana said, Hinazuru Akina suddenly turned to Yushan Kazuto.
"Hmm? Please go ahead." Yushan Kazuto said respectfully.
"I heard from Xiao Ai that she went to Tokyo mainly to ask you for advice on shogi. She also said that you are already the number one in the shogi world. I wonder if this is true." asked Hinazuru Akina.
Yushan Kazuto blinked, knowing that the other party was starting to ask about serious matters.
"It's true that you wanted to learn shogi, but it's a bit ridiculous to say that you're the best in the shogi world."
Kazuto Hayama is still only a 4th dan shogi player and has never even won a title. It is really an exaggeration to call him the number one in the shogi world.
You know, the shogi world is not just a place for competing in strength, identity and title are also very important.
Hinazuru Akina glanced at Hinazuru Ai coldly, and Hinazuru Ai quickly retorted: "Mom, what I said is that Kazuto-sama is the best in shogi, not the best in the shogi world!"
"Is there any difference between these two?" Hinazuru Akina blinked.
"The status in the shogi world is mainly related to identity, title, and master-apprentice inheritance. I am still a new professional shogi player.
As a new chess player, he is naturally inferior in status. "Yushan Kazuto explained.
"In that case... Mr. Yushan, do you admit that you are the best shogi player?"